Reference

Card Status

Status

Description

Active

Card can be used for transactions

PendingCardIssuance

New card has been requested

CardIssued

Initial state after a card has been created

Suspended

Blocks all transactions from occurring on the account, the card is not closed, and can be reactivated

LostCard

Card has been reported lost and can no longer be used for transactions

StolenCard

Card has been reported stolen and can not longer be used for transactions

ExpiredCard

Card is expired

PendingAccountClosure

When an account has been closed, the cards will change to PendingAccountClosure for a period of time to allow authorizations to complete

Closed

Can no longer be used for transactions

ClosedforFraud

Can no longer be used for transactions because of fraud

ReturnedCard

ResearchRequired

Voided

Damaged

Card has been reported as damaged, the card can continue to be used for transactions until the replacement card is activated

Stale

PendingDestroy

Destroyed

ClosedforUpgrade

ClosedforEscheatment

ClosedforDeceased

Cardholder is deceased

BuyerProfileUnavailable

BuyerProfileSaved

BuyerProfileClosed

BuyerProfileClosedForFraud

Enrollment Status

Status

Description

Ordered

Card create request has been accepted by processor

NotSubmitted

Card has been accepted by processor, the information has not yet been submitted for validation

Processing

Card information is being validated

UnderReview

Card is manually being reviewed

Unsuccessful

Card request was denied

Completed

Card has successfully been created

Replace Type

Indicates the reason for replacing the card

Type

LostCard

Card has been reported as lost

StolenCard

Card has been reported as stolen

Damaged

Card has been reported as damaged

Phone Type

Type

Description

Home

Home phone number

Mobile

Mobile or cell phone number

Work

Work phone number

Fax

Fax number

Error Codes

Code

Description

1000

General exception

1001

Cards cannot be associated with passthrough subledgers accounts

1002

Order Confirmation Number is required to look up an order

1003

CardId is required

2001

Card has previously been activated

2002

Card can not be changed at this time

2003

Expiration months must be greater than 0

2004

Pin reset failed

2005

Error updating card address

2006

Error updating card profile

2007

Only cards with a status of active, suspended, or cardissued can be replaced

2008

Can not reset a pin on a card that is not active

2009

Card not found

2010

Card not found at processor

2011

Error closing account at processor

2012

Card is already active

2013

Card can not be activated

2014

Only cards with status of CardIssued can be activated using this endpoint

2015

Primary card not found

2016

Current card status can not be changed to requested card status

2017

Card Status can not be changed to new status

2018

Card status is already set to requested card status

2019

Multiple EnrollmentStatusProviders were found

2020

EnrollmentStatus is not handled

2021

Multiple CardOrderCompletedProvider were found

2022

CardOrderCompletedProvider was not found

2023

Could not find a card with the information provided

2100

Change not pending

2101

Account not found

2102

Approval requires dual control

2150

Change not approved

2151

Change not pending

2152

Product is null

2153

Product clientId is not set

2154

Product subClientId is not set

2155

Product CardProgramId is not set

2156

Product was not found

2157

Cards are not enabled for this Product

2158

Approval requires dual control

2200

Change not approved

2201

Global config settings were found or are invalid

2202

Change not pending

2203

Global config clientId is not set

2204

Global config CardProgramId is not set

2205

Global config was not found

2206

Global config accounts must be unique

2207

Global Config unposted account not found

2225

Authorization already been captured

2226

Auth was not found

2250

Expirations are not configured properly

2300

Cannot parse field, destination type not configured

2400

Message type not configured for packing

2500

Card is already set to the requested status

2501

Error occurred at card processor


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